Free guide: 10 practical ways to eliminate manual work and get back your time coming up to Christmas.
Download free →
Automate the work.
Focus on results.
ICanSolveIT helps businesses eliminate repetitive manual processes so you and your team can spend time on what actually drives growth.
What I can help with
Most projects combine more than one of these. If you can describe the problem, I can solve it.
Workflow Automation
Replace manual, multi-step processes with automated workflows that run reliably without human intervention.
System Integration
Connect the software you already use so data flows between them automatically instead of being copied by hand.
Data Processing
Extract, transform, and load data from documents, emails, and forms. Stop re-entering information that already exists.
Document Automation
Generate contracts, invoices, and reports automatically from templates, populated with the right data, every time.
Case Studies
Locking Down Business Data for an International Team with Azure Virtual Desktop
Today, the UK team is fully on the platform and the India team is built and live, with the US to follow. The business now has: Data kept in one controlled place. Documents live in the cloud desktop, not on personal laptops. No hardware purchase. The team keeps using the devices they already own. Predictable running costs. Hosts only run when people need them. A clear path to certification. The build supports the business’s preparation for Cyber Essentials, with ISO 27001 as the longer-term aim. One consistent experience. Everyone gets the same secure desktop in every region. The project is still moving. The remaining stages will complete the picture by making the virtual desktop the only way to reach business data.
From Typeform to Decision: Automating Application Intake, CRM Sync and AI Scoring for PF Network
200+ historical applicants imported into the Client CRM as clean, structured records, with new submissions arriving automatically from then on. Every applicant now arrives with a score and a plain-English rationale, so the team can start from a ranked shortlist. Newsletter subscription and unsubscribe preferences are respected automatically. The client has the rubric as an editable tool, so scoring criteria can change as the Network’s membership priorities evolve.
Testimonials
“When working with Mark in my previous role, he identified that there were processes within the finance team that could be streamlined. He spent a short amount of time going through the daily/weekly/monthly processes with my manager and I, and then designed and created a solution to automate some of these tasks. Throughout the process Mark ensured we knew exactly what was he was intending to change, how that would impact us, and once a change was implemented he would ask for feedback. This feedback ensured that he could then adjust any process as necessary to fit our requirements and ensure we were comfortable. The end result was that myself and the Finance Team had more time to focus on more important tasks without wasting time with data entry into multiple systems, or having to chase staff for documents.”
JP, Accounts Admin
“I had the pleasure of working with Mark for 6 of the 20 years he worked at Observit (previously SITOC) where he held the position of Technical Services Manager before becoming Product Director with overall responsibility of the systems used by the UK team. His skill in reviewing processes and then putting automation in place helped us work smarter rather than harder. It may be a cliché but also vital to maintain customer satisfaction levels when operating with a smaller streamlined workforce following organisational changes. His analyses are methodical and his strong problem-solving skills were invaluable to our team. He is always willing to offer support to all who need it. I wholeheartedly recommend Mark for any opportunity that requires a loyal, dedicated, intelligent, highly skilled professional. He would be an asset to any team.”
SS, Operations Manager
Ready to cut the manual work?
Book a free discovery call. No commitment. Just a conversation about what’s slowing your business down.
Book a free call